Hiring third-party logistic companies in Melbourne can help lighten the load and make things easier for your business. While there are many 3PLs who offer the same services, not all of them are the same when it comes to delivering what you need the most. Don’t put your business and your reputation at risk; be smart in choosing a partner. Here are five traits you should look for in a logistics provider for a good partnership.
Shipping your products to reach your customers already has many risks involved, and when you hand it off to a 3PL, you need an assurance that your product is secured. The company you choose should have plans in place to ensure that your products will arrive safely at their destinations. They should also be able to give you real-time status updates.
In business, maintaining your relationship with your trusted allies is vital to success. Since many enterprises in the logistics industry rely on the services of Melbourne 3PL companies, it is essential to improve the partnership between the two parties involved for the benefit and success of your business. Here are some tips to improve your partnership with your 3PL service provider:
Seeing Eye to Eye
Compatibility between the business and the 3PL is an essential building block of a lasting relationship. Both must have a clear understanding of how the other functions in order for them to have aligned goals. The relationship must have a good communication wherein information is freely shared and objectives are clearly outlined at the executive, managerial and even front-line level of both organizations. Strategy meetings should be held from time to time to develop joint goals. This way, both parties share in the ambition to move forward toward success.
Driver safety matters a lot for a responsible freight forwarder in Melbourne since a single trucking accident can lead to significant business losses both for the client and the company itself. Aside from ensuring that every member of the fleet is in a good working condition, driver’s fatigue is also under its watch. Fatigue stems from extreme tiredness caused by insufficient rest, and it’s known to impair judgment and delay reaction time when one is behind the wheel, increasing the risk of accidents.
According to a study by the Adelaide Center for Sleep Research, a person who has not slept for 17 hours is twice more likely to be involved in an accident than a person with zero blood alcohol content. The study also uncovered that drivers who have been awake for 24 hours are seven times more at risk of an accident.
Melbourne transport companies can move your products at less cost compared to when you continue doing it on your own. Perhaps you’ve already done the math, but you might still be looking for other compelling reasons why you should consider outsourcing your distribution functions. If any of the following defines your case, then it’s time for you to search for a transport partner:
You fail to deliver your products on time.
Perhaps your vehicles lack the required tune-ups or manpower or you just don’t have enough to accommodate all orders and drop them on your customer’s doorsteps right on time. Remember that customers prefer fast service, so late deliveries can result in customer dissatisfaction which in turn spells loss of potential future sales. If you compute the costs you save by distributing products on your own to the loss of future transactions by failing to satisfy your customers, you’ll find that outsourcing is an effective option.